My Oracle Support Banner

Duplicate RBI Loaded for External Rating (Doc ID 2541353.1)

Last updated on SEPTEMBER 05, 2023

Applies to:

Oracle Transportation Management Cloud Service - Version 19 and later
Information in this document applies to any platform.


The rating engine from OTM passes duplicate information to the external rating engine, whereas the order release has the correct information.

The issue can be reproduced at will with the following steps:

1. Access the application

2. Access the order

3. Plan the order

OTM passes duplicate information to the External Rating Engine.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.