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FA: SCM: OM: Revising an Order by Adding a Line Results in Existing Lines Being Locked - Status is Reserved (Doc ID 2541587.1)

Last updated on MAY 13, 2020

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

Lines are locked in - Reserved -  Status after the order has been revised by adding a line to the order. The line status on existing lines on the order has been changed from - Awaiting shipping - to - Reserved.

The issue can be reproduced at will with the following steps:
1. Create and Submit an Order.
2. Order progresses to - Awaiting Shipping
3. Create an Order Revision
4. Add a line to the Order.
5. Lines are locked and Line Status is Reserved.

Cause

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In this Document
Symptoms
Cause
Solution
References


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