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Error 'The Configuration Package contains a user who does not exist in the current environment' When Importing A Base Configuration Package (Doc ID 2541736.1)

Last updated on APRIL 15, 2021

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Primavera Unifier - Version 17.7 and later
Information in this document applies to any platform.

Symptoms

When attempting an import of Unifier base configuration packages, the Administrator is receiving the following Error:

The Configuration Package contains a user <username@domain> who does not exist in the current environment.

 

The issue can be reproduced at will with the following steps:

  1. Log into the Unifier Environment as and Administrator.
  2. Navigate to Company Workspace > Admin Mode > Configuration Package Management > Configuration Packages > Import.
  3. Select the Unifier base Package name Project Controls & Facilities...
  4. At the User Mapping step select "username@domain".
  5. Observe the reported issue.

Cause

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