Cannot Release Hold CM_40145 In AP
(Doc ID 2542129.1)
Last updated on JUNE 09, 2020
Applies to:Oracle Fusion Payables Cloud Service - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
A credit memo has been created incorrectly in AP, it was supposed to be created in the intercompany module. At this stage, we need to cancel or delete it. The Liability hold on the invoice stops us from doing so , we tried to cancel the line first, then cancel the document from the heather, it doesn’t work. This document will be created through intercompany, so no need for it to be in Accounts payable anymore . We have tried to remove the hold on the CM, to cancel the document, we thought about deleting the document as well as a final option, did not work. We have attached two print screens with the errors.
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