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Unable to Export 'Product Variants (SKUs)' via OCCS-Admin with ERR_EMPTY_RESPONSE Error (Doc ID 2542299.1)

Last updated on NOVEMBER 25, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.
Reported Version: 18.6.2.3

Symptoms

Seeing "ERR_EMPTY_RESPONSE" error when exporting 'Product Variants (SKUs)'
The issue only happens in PRODUCTION environment and unable to reproduce the issue in lower environments.
The issue does not occur when exporting Products which is less number of items to export than 'Product Variants (SKUs)'.

Reproducible Steps:
1. Log into occs-admin
2. Open Catalog > press Export button > select 'Product Variants (SKUs)' > press Export button

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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