My Oracle Support Banner

Unable to Export 'Product Variants (SKUs)' via OCCS-Admin with ERR_EMPTY_RESPONSE Error (Doc ID 2542299.1)

Last updated on NOVEMBER 25, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.
Reported Version:


Seeing "ERR_EMPTY_RESPONSE" error when exporting 'Product Variants (SKUs)'
The issue only happens in PRODUCTION environment and unable to reproduce the issue in lower environments.
The issue does not occur when exporting Products which is less number of items to export than 'Product Variants (SKUs)'.

Reproducible Steps:
1. Log into occs-admin
2. Open Catalog > press Export button > select 'Product Variants (SKUs)' > press Export button




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.