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Can't Receive ASNs With Button "Receive Entire Shipment" (Doc ID 2542362.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 18 and later
Information in this document applies to any platform.

Goal

On : 18C Core Product Functionality

Users can't receive ASNs with the button "Receive Entire Shipment".

Users can’t receive ASNs created through the interface. If the ASN that was created through input interface is received with the button “Receive Entire Shipment”, the ASN gets stuck In transit status. A message appears once the the user clicks on the button, displaying that the ASN is submitted for processing. But after refreshing several times, the ASN remains in “In Transit” status.
 
Users were able to process most pallets, however, there's one pallet that can't be modified, thus users can't complete the reception of the ASN. Is there a way to modify the pallet?

Solution

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In this Document
Goal
Solution
References


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