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File Import Not Creating Duplicate Resolution Request for Address Match (Doc ID 2542419.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Oracle Customer Data Management Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Goal

During File Import of addresses, have selected option to Import Duplicate Records and Create Resolution Request. Have an import file with 2 identical addresses, and the address already exists for the organization party in the registry.

Have HZ_ENABLE_BUSI_VALID set to No.
Have an active Matching Configuration Rule created for Organization, Locations and Persons.

The import adds each duplicate address to the party, and no resolution request is created.

Why is the resolution request not being created during the import?
 

Solution

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In this Document
Goal
Solution
References


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