My Oracle Support Banner

Fusion Global HR: Error Workflows After Upgrade R13 (Doc ID 2542596.1)

Last updated on AUGUST 25, 2020

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Global Human Resources

Error Workflows after upgrade R13

We have some workflows that are having error, this issue start after upgrade in test to R13, even in Prod we have the R12 and work well

Some of them that is giving us error are
Termination worker
Edit position
Create Job

ERROR
-----------------------
"Error occurred while displaying History tree table. Error in evaluating routing slip. Check the underlying exception and correct the error in the routing slip"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator -> Workforce Structures
2. Manage Positions
3. Edit Position and update
4. See error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Edit Position does not work. Also similar errors with Terminate Worker and Create Job, and these only started happening after R13 Upgrade.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.