Receivables Transaction Number Not Updating PA Invoice Overview After Tie-back (Doc ID 2542795.1)

Last updated on MAY 01, 2023

Applies to:

Goal

On : 11.13.19.01.0 version, Manage Project Contracts-Manage Project Contract Revenue

Receivables Transaction number not updating on PA Invoice overview screen post Tie-back

Receivables Transaction number not updating on PA Invoice overview screen after AR Invoice status updated to 'Complete' and Tie-back process is run in PA. Confirm Invoice Acceptance Status in Receivables is a scheduled request which runs once in an hour.

PA posts invoice to AR (with temp Transaction Number) -> Invoices imported as incomplete -> Tax call happens (for some reason tax call takes time or fails so invoice remains incomplete) -> Run tieback program -> Invoice is complete now -> Run tieback program (Issue: tieback program does not update new transaction number in PPM)

AR invoice number changed in AR and issue is with tieback program not updating the new transaction number in PPM.

Following standard process are run to transfer and tieback the invoices:

1. PA - Generate Draft PA Invoice.
2. PA - Submit the Draft PA invoice
3. PA - Approve and Release the PA invoice
4. PA - Transfer invoice details to Receivables
5. AR - Auto Import Invoice in AR
6. AR - Complete the Invoice
(PA invoice number changes to AR invoice number in AR right after the invoice is imported to AR)
7. PA - Confirm Invoice Acceptance in Receivables
 

Solution

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