My Oracle Support Banner

Absence Submission error for one employee "An error occurred while running this process. (PAY-1635969)" (Doc ID 2543200.1)

Last updated on APRIL 29, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, SA - Saudi Arabia Legislation

When attempting to submit an absence for an employee the following error occurs.

ERROR
-----------------------
 "An error occurred while running this process. (PAY-1635969)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. set up absence plan
2. enter an absence event and submit
3.error occurs

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.