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RF Loading Transaction Does Not Provide User With Location To Pick Up Pallet Or Pallet # (Doc ID 2543429.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 18 and later
Information in this document applies to any platform.

Symptoms

 Problem description:
We stage pallets in single pallet locations in the upper levels of racking. These pallets are composed of multiple OB LPNs that have been palletized to a single pallet number. When loading to a trailer we want the RF to tell the user the following information:
- Pallet number
- Location of the pallet

 

Current behaviour:
1) Check in the OB Load using the "OB Loads" UI screen
2) User enters the "Load" RF screen (module: "RF-Text: Load {oblpn}")
3) User scans the dock door from the "Entry Screen" per the screenshots
4) "Loading Screen" (per screenshots) displays the Load, stop, trailer number, route, Next OBLPN and prompts the user to scan an OBLPN/Pallet

Issues:
1) Full pallets are staged in the air, so there's no way for the user to see the OBLPN suggested by the system.
2) User has just scanned the dock door, and they have no idea where the OBLPN suggested by the system is.

Cause

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In this Document
Symptoms
Cause
Solution
References


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