Update BP Record Web Service Calls Are Not Updating An Auto-Created BP Record
(Doc ID 2543598.1)
Last updated on OCTOBER 12, 2019
Applies to:Primavera Unifier Cloud Service - Version 18.104.22.168 and later
Primavera Unifier - Version 22.214.171.124 and later
Information in this document applies to any platform.
When updating an Auto-Created Business Process (BP) record via a web services SOAP call, the record is not consistently being updated with the data in the web service call. Currently, the integration has a three second delay between the auto-creation of the BP record, and the attempt to update the same BP record.
Expecting that after the BP record is auto-created, the update BP record call 3 seconds later will consistently be successful at updating the record.
The issue can be reproduced at will with the following steps:
- Log into the Unifier environment.
- Navigate to the Project/Shell where the issue has been identified > Open the Business Process log > Open the BP record that was updated via Web Services > View the Audit Log.
- The Audit Log shows that at a specific time the update via integration was attempted, but the record did not have the updates indicated in the Audit Log.
- The same record was successfully updated manually.
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