My Oracle Support Banner

Update BP Record Web Service Calls Are Not Updating An Auto-Created BP Record (Doc ID 2543598.1)

Last updated on OCTOBER 12, 2019

Applies to:

Primavera Unifier Cloud Service - Version and later
Primavera Unifier - Version and later
Information in this document applies to any platform.


When updating an Auto-Created Business Process (BP) record via a web services SOAP call, the record is not consistently being updated with the data in the web service call.  Currently, the integration has a three second delay between the auto-creation of the BP record, and the attempt to update the same BP record. 

Expecting that after the BP record is auto-created, the update BP record call 3 seconds later will consistently be successful at updating the record.

The issue can be reproduced at will with the following steps:

  1. Log into the Unifier environment.
  2. Navigate to the Project/Shell where the issue has been identified > Open the Business Process log > Open the BP record that was updated via Web Services > View the Audit Log.
  3. The Audit Log shows that at a specific time the update via integration was attempted, but the record did not have the updates indicated in the Audit Log. 
  4. The same record was successfully updated manually.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.