My Oracle Support Banner

29687673 Error While Creating Location (Doc ID 2543627.1)

Last updated on SEPTEMBER 04, 2020

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.19.01.0 and later
Oracle Fusion Global Human Resources - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Global Human Resources

When attempting to create location, the following error occurs.

ERROR
-----------------------


An application error occurred. See the incident log for more information.

An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 2, Server Domain: FADomain, Server Instance: UIServer, Application Name: ORA_HCM_UIAPP

LOG
Caused by: java.lang.NullPointerException
at
oracle.apps.hcm.addresses.publicUi.bean.AddressBean.getTimezoneListMap(Address
Bean.java:180)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Manage locations > Create

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create location

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.