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Fusion Applications - Global Payroll - Terminations fails with the following error PAY-1636340 You cannot separate or transfer the worker because there is an active payroll record in the future (Doc ID 2544214.1)

Last updated on JUNE 08, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.10.0 version, Global Payroll

When attempting to terminate an employee, the following error occurs.

ERROR
-----------------------
BusinessFault : {http://xmlns.oracle.com/apps/hcm/employment/core/transactionApprovalService/}ServiceException. Client received SOAP Fault from server : JBO-29000: Unexpected exception caught: oracle.jbo.JboException, msg=JBO-29000: Unexpected exception caught: oracle.apps.fnd.applcore.messages.ApplcoreException, msg=JBO-PAY:::PAY_PR_DEL_FUTURE_PAYROLL: PAY-1636340You cannot separate or transfer the worker because there is an active payroll record in the future.To separate the worker or transfer the worker to a different legal employer, first delete the future-dated payroll record for the payroll QA Payroll.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Terminate employee - approval successful
2. Error occurs

Cause

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In this Document
Symptoms
Cause
Solution


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