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Steps to Reactivate an End Dated Participant (Doc ID 2544388.1)

Last updated on NOVEMBER 20, 2019

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Participants

Customer have end dated a participant. While removing the end date from a Participant Detail page, running into error.


ERROR
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The participant detail start and end dates must fall within the participant's active start date and active end date or compensation end date range. (CN-1575259)
If the participant's end date is open, the attribute detail end date can be open.


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigator > Participant Snapshot > Select Participant (eg. IC Rep1) > Manage Participant Details

2. Remove the Active End Date = null, Effective End Date = null and Compensation End Date = null

3. Click Save and Received error

Due to this issue, users cannot reactivate an end dated participant.

Cause

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In this Document
Symptoms
Cause
Solution
References


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