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Collection Navigation page breaks with a possible spinner image loading non-stop and broken products getting listed (Doc ID 2544819.1)

Last updated on NOVEMBER 15, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

When the customer browses a collection page, there is a knockout js error in the console.
The error is breaking the UI. There is partial display on the collection page. The add to cart element is missing, and there is a spinner displayed in the bottom all the time.


The error on the console is:
--------------------------------------
write
https://ccadmin-test-XXXX.oracleoutsourcing.com/file/vXXXXXXXXXXX/widget/v4/productListing/js/widget.js:951:1
s
knockout-3.4.0.js:47
getPrametersFromUrl
https://ccadmin-test-XXXX.oracleoutsourcing.com/file/vXXXXXXXXXXX/widget/v4/productListing/js/widget.js:158:35
onConfigReady
https://ccadmin-test-XXXX.oracleoutsourcing.com/file/vXXXXXXXXXXX/widget/v4/productListing/js/widget.js:1480:17
onConfigReady self-hosted:1018:17 beforeAppear
https://ccadmin-test-XXXX.oracleoutsourcing.com/file/vXXXXXXXXXXX/widget/v4/productListing/js/widget.js:1450:21
l.prototype.maybeFireBeforeAppear/<
widget.js:534
d
jquery-2.1.3.min.js:2
fireWith
jquery-2.1.3.min.js:2
l.prototype.maybeFireBeforeAppear
widget.js:554
l.prototype.maybeFireBeforeAppearExtJSDeferred/<
widget.js:511
self-hosted:976:17 d
jquery-2.1.3.min.js:2
fireWith
jquery-2.1.3.min.js:2
fire
jquery-2.1.3.min.js:2
x.prototype.pageViewChanged/layout-container.js:544
notifySubscribers
knockout-3.4.0.js:37
Ta/o<
knockout-3.4.0.js:37
e
knockout-3.4.0.js:33
n
knockout-3.4.0.js:33

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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