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After Successful Import, Territory Account Inclusions Not Updating (Doc ID 2545476.1)

Last updated on NOVEMBER 02, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Territory Management, Quotas

ACTUAL BEHAVIOR
---------------
Territory import with some changes to customer inclusions is not importing with correct data but completes successfully.

EXPECTED BEHAVIOR
-----------------------
Territory import should be completed successfully

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Export Territories
2. Import by changing the csv files
3. The UI is not showing the data correctly.

The import is still showing
XXX INC
ID: 123456

which should be removed

and not showing

XXXX OPERATIONS
ID: 56789

Which should have been added.


Cause

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In this Document
Symptoms
Cause
Solution
References


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