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Edit Option Still Available Even When There Are Changes Pending Approval On The Page (Doc ID 2545668.1)

Last updated on SEPTEMBER 04, 2020

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

Edit option still available even when there are changes pending approval on the page

We have submitted a name change request from ESS which is pending for approval.Now, when we are accessing the page, we are able to see the edit icon and can again change information and submit a new request, which of course is failing.

Navigation : Me --> Personal Information --> Personal Details --> Name

Need an expedited resolution on this, as this do not seem to be an expected behaviour and is confusing.


ERROR
-----------------------


Fault Information : ORABPEL-30082 WorkflowServiceEngine request to another component failed. Request operation CallFunctionStateless from default/HcmPeopleProcessComposite!5133628_29310778/PersonalInformation to PersonalInformationRules failed with Business Fault: null. Check the underlying fault. Check target SOA component for cause.
Fault Payload :
faultName: {{http://xmlns.oracle.com/bpel/workflow/taskService}operationErroredFault}
messageType: {{http://xmlns.oracle.com/bpel/workflow/taskService}workflowErrorMessage}
parts: {{
payload=ORABPEL-30082

WorkflowServiceEngine request to another component failed.
Request operation CallFunctionStateless from default/HcmPeopleProcessComposite!5133628_29310778/PersonalInformation to PersonalInformationRules failed with Business Fault: null.
Check the underlying fault. Check target SOA component for cause.
30082WorkflowServiceEngine request to another component failed.
Request operation CallFunctionStateless from default/HcmPeopleProcessComposite!5133628_29310778/PersonalInformation to PersonalInformationRules failed with Business Fault: null.
Check the underlying fault. Check target SOA component for cause.
2019-03-21T18:43:31.794Zfalseenv.Client0CallFunctionStateless1default/HcmPeopleProcessComposite!5133628_29310778/PersonalInformation2PersonalInformationRules3}
cause: {null}


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigation : Me --> Personal Information --> Personal Details --> Name

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot .

Cause

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In this Document
Symptoms
Cause
Solution
References


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