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When Updating Risk Response Plan > Response Action the "Owner" Field Does Not Save (Doc ID 2545857.1)

Last updated on JUNE 29, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.2 to 19.5 [Release 19.2 to 19.5]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Response Action 'Owner' field is unable to be changed after initially being created. Changing the value and clicking 'Save' appears to make the change, but browsing away and back reverts the change.

EXPECTED BEHAVIOR

Changes made should be retained after clicking "Save".

 

The issue can be reproduced at will with the following steps:

  1. Sign in to P6 Web.
  2. Open a Project that has Risks (Example, sample data project 'EC00610 - Harbour Pointe Assisted Living Center').
  3. Browse to the Risks page under Projects.
  4. Highlight a Risk in the top section, then select the Response Plans tab at the bottom.
  5. Add a Response Plan.
  6. Add a Response Action under the Plan.
  7. Save the changes.
  8. Modify the Owner field for the Response Action.
  9. Save the changes.
  10. Navigate away and back.
  11. Changes were not saved.

Changes

 

Cause

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