Debit Memo Field Is Disabled While Making Return To Supplier In Inventory Warehouse UI (Doc ID 2545940.1)

Last updated on DECEMBER 18, 2019

Applies to:

Symptoms

On : 11.13.19.01.0 version, Receiving

Debit memo field is disabled while making return to supplier in the Inventory Warehouse UI (not in My Receipts/Self Service Receiving).
The debit memo is not created.

When trying to create return for a Purchase Order, trying to select the checkbox for Debit Memo but it is disabled and cannot be selected.
The field is disabled for all PO's, and not for a specific PO.

 
STEPS TO REPRODUCE ISSUE:
1- PO created
2- Receipt created - received full quantity
3- PO invoiced  (invoice created manually, not automatically)
4- Use Warehouse Operations -> Receipts -> Return Lines
    - Trying to create Return for PO and select checkbox for Debit Memo but field is disabled on PO Return Lines.
5. Return transaction is created but no Debit Memo is created.
 

Cause

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