Very Slow Performance in P6 Professional
(Doc ID 2546239.1)
Last updated on OCTOBER 19, 2023
Applies to:
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.3.0 to 17.8.0.0 [Release 16.2 to 17.8]Primavera P6 Enterprise Project Portfolio Management - Version 16.2.3.0 to 17.8.0.0 [Release 16.2 to 17.8]
Information in this document applies to any platform.
Symptoms
Performance issues are observed with P6 Professional; the application becomes very slow and unusable. Actions such as refreshing, copying a project, renumbering Activity IDs, etc. cause P6 to freeze for minutes at a time, or indefinitely. While the application is not entirely down/"hung" (after 5+ minutes some actions might complete), it is effectively unusable.
The Cloud Connect managed server logs contains many instances of the following error
java.lang.ArrayIndexOutOfBoundsException: 101
Cause
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