My Oracle Support Banner

Sales Lead Assignment Not Working (Doc ID 2546258.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Leads, Sales Campaigns

When attempting to assign leads, the following error occurs.

ERROR
-----------------------
The assignment attributes for storing the matching candidates are missing. Contact your help desk.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Leads
2. Click on actions
3. Select Run Assignment

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.