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Getting Greyed Out Page When Adding A New Person In Opportunity Sales Credit (Doc ID 2546269.1)

Last updated on NOVEMBER 02, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.10.0 version, Opportunities

ACTUAL BEHAVIOR
---------------
Getting greyed out page when adding a new person in Opportunity Sales Credit

Opportunity Sales Credit page is becoming greyed out after adding new person in sales Credit tab.

EXPECTED BEHAVIOR
-----------------------
Users should be able to add a new user to Sales Credit


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create new opportunity
2. Add revenue line
3. Edit sales credit
4. Add new user
5. Click ok
6. Page is greyed out

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add new owner to sales credit

Cause

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In this Document
Symptoms
Cause
Solution
References


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