PRC:SSP: After 19B Upgrade Notifications From Applications (Worklist) Are Blank
(Doc ID 2546344.1)
Last updated on NOVEMBER 18, 2019
Applies to:
Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.19.04.0 and laterOracle Fusion Purchasing Cloud Service - Version 11.13.19.01.0 and later
Oracle Fusion Purchasing - Version 11.1.9.2.0 and later
Oracle Fusion Self Service Procurement - Version 11.1.9.2.0 and later
Information in this document applies to any platform.
Symptoms
When trying to Access Approval Notification From Worklist Notification is Blank
Note: This is for Customers who Recently upgraded to 19B and it works fine for email notifications
Expected Behavior:
Expect the Notification is displayed and Approver can take Action
What is working:
Approvals from Email Notifications (Outlook or Thunderbird) are working
Steps:
1. After Upgrade to 19B
2. Login into Fusion Applications
3. Create Requisition and Submit for Approval
4. Approver Logs into Application
5. Navigates to > Tools > Worklist
6. Open a Notification to take action
7. Blank Screen Appears
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |