During New Hire Employment level entered is not eligible for the element Statutory Deductions
(Doc ID 2547253.1)
Last updated on AUGUST 25, 2020
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.18.10.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to hire an New Employee the following error occurs.
ERROR
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The message is ORA-20001: The employment level entered is not eligible for the element Statutory Deductions on 2019-05-17. Details: You cannot grant the element to the payroll relationship, terms or assignment unless it meets the element eligibility criteria and has an element costing record. Ensure that a suitable element costing rule exists for the element, and that the eligibility criteria for a person matches those defined on the costing rule. ORA-06512: at "FUSION.PAY_ELEMENT_ENTRY_API", line 468 ORA-06512: at line 53 .
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to My Client Groups
2. Click on New Person
3. Hire an Employee
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |