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Unable To Select A Customer Account When There Are Multiple Accounts For The Same Customer (Doc ID 2547329.1)

Last updated on DECEMBER 10, 2019

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Goal

Qn1:On : 11.13.19.01.0 version, Receipts

Unable to select a customer account when there are multiple accounts for the same customer

When we trying to query receipts for a customer with two accounts, we are unable to select the second account. System selects only the first account being displayed in the LOV.
Attached screenshot for your reference.
 

Solution

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In this Document
Goal
Solution
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