Transaction Status Tracker Shows Incorrect Status - Partial Paid Though It Is Fully Paid
(Doc ID 2547410.1)
Last updated on NOVEMBER 14, 2019
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.19.01.0 and laterInformation in this document applies to any platform.
Symptoms
Status Tracker On the Invoice shows incorrect status, as Partially Paid though the invoice has been fully paid by a Receipt with Discount and is closed with 0.00 balance on it.
STEPS
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The issue can be reproduced at will with the following steps:
Receivables>Billing
Create Invoice with Payment terms that is setup with Discounts
Create a Receipt and apply to the invoice
Go to Manage Transaction
Search Inv1
Click on Status: "Complete" (Highlighted)
This shows Status Tracker however
Paid = Partially Paid
Paid status should show "Fully Paid"
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |