My Oracle Support Banner

Intercompany Transaction can not be posted, Accounts Receivables distribution removed (Doc ID 2547494.1)

Last updated on DECEMBER 09, 2021

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Billing - Transactions

ACTUAL BEHAVIOR
---------------
The transaction can not be posted, since each time it is completed it removes the account receivable

When it is sent to post a transaction, it sends an error message indicating that the accounting distribution does not exist, when reviewing the distribution it effectively removes the account receivable, it allows to complete but at the time accounting is removed.


EXPECTED BEHAVIOR
-----------------------
Receivables distribution auto populated when completing transaction

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Receivables
2. Billing
3. Create Transaction
4. Complete Transaction

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users has to manually populate receivables distribution

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.