Sales Cloud Business Events Not Triggering For Merge Request
(Doc ID 2547978.1)
Last updated on OCTOBER 30, 2019
Applies to:Oracle Fusion Sales Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.
#1 Question: Should we expect to trigger an ICS integration flow through the Account Update Business Event when merging two organizations in Sales Cloud?
#2 Question: Could you confirm that the master record will also not trigger an event when the victim is merged into it?
#3 Question: Should I be unable to track a change to a specific account or contact at merge request?
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document