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After Changing the Storage Classic Admin User and Password, the My Services Instance Overview Page Never Displays the New Updated Storage Username. (Doc ID 2548273.1)

Last updated on SEPTEMBER 12, 2019

Applies to:

Content and Experience Cloud Classic - Version 18.4.1 to 18.4.1
Content and Experience Cloud Service - Version 18.4.1 and later
Content and Experience Cloud - Version 18.4.1 and later
Information in this document applies to any platform.

Symptoms

When using IDCS user changed the Admin User and password for Storage Classic Admin User (with Storage_Administrator Role) using the following Note. 

<Note 2423832.1> - Unable To Upload/Download Files in OCEC After Changing Storage Cloud User Password

Once complete the My Services Instance Overview page did not update to display the new updated Storage Username and continues to display the user that was used when creating the Service Instance.

Cause

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