My Oracle Support Banner

Cannot Credit Individual Invoice Lines That Has Negative Amounts. (Doc ID 2548302.1)

Last updated on DECEMBER 10, 2019

Applies to:

Oracle Fusion Receivables Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Billing - Transactions

Cannot credit individual Invoice Lines that has negative Amounts.
Invoices with regular positive amount lines (both qty and Amount being positive) and the same Invoice also has negative Adjustment lines.

When we opt to Credit Transactions and further opt to Credit individual Lines, crediting these Adjustment Lines (-ve) throws the error message that the creation sign should be negative.

Line Number 2: The Credit Memo amount Creation sign is not the Creation sign.
Change the Transaction Type or change the Credit Memo amount Creation sign.

The overall Amount of the CM is indeed Negative bit it may potentially have one or more Individual lines that are positive because of the adjustment lines explained earlier.


Create Transaction 4680
3 lines
2 +ve
1 -ve

Credit Transaction and create CM 4700
using credit lines

Credit 2 +ve
1 -ve

Credit memo will get a message similar to:

Line Number2 The credit Memo amount creation sign is not the Transaction type creation Sign. Change the Transaction type or change the credit memo amount creation sign.

This error is occurring even though the overall credit memo balance is negative.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.