Facebook Lead Ad Feeder does not bring in contacts (Doc ID 2548632.1)

Last updated on FEBRUARY 21, 2023

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.

Facebook Lead Ad feeder does not bring in contacts even though all configuration appears to be correct, and the app appears to be running.

It appears Facebook has made some changes on their side which alter the role/permission of the user.

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In this Document

Symptoms

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