Digits from Entered Number are Shown as '*'
(Doc ID 2548695.1)
Last updated on NOVEMBER 30, 2019
Applies to:Oracle Digital Assistant - Version 19.1.3 and later
Information in this document applies to any platform.
In our customer service, a numeric id composed of 14 digits is requested.
After entering the value, the system is masking the first 10 digits with "*".
This feature needs to be disabled because it appears the platform is considering this id as credit card number.
Here is an example:
The ID 12345678901234 is shown as **********1234
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