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Can't Load Inbound RTI Files For Employees (Doc ID 2548810.1)

Last updated on MAY 13, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

UK - United Kingdom Legislation


When trying to load an Inbound RTI file, SL1 (Student Loans Create), we are having issues getting the process to recognize that the existing Employees are valid to be loaded against.
We have tested this on a new hire in the system and the process works fine.
The existing Employees were created some time ago when the System was HR only, we have now switched on Payroll and created appropriate Statutory Deduction Calculation Cards for the employees with valid associations to the TRU.

ERROR
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The data supplied in this file does not match any record in the application


STEPS
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The issue can be reproduced at will with the following steps:
1. Run the HMRC upload process
2. Review the audit report

Cause

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In this Document
Symptoms
Cause
Solution


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