My Oracle Support Banner

OSC Mobile: Blank Page When Accessing Opportunity Subtab (Doc ID 2548953.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.13.19.01.0 and later
Oracle Fusion Sales Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

Mobile UI of Oracle Sales Cloud Mobile (also known as Classic Mobile App):

 

Calendar > Open Appointment > Edit > Click on Opportunity Field > Blank Page opens

Doing the same steps in the Mobile Simulator (/crmUI/faces/ZmsMore extension) is throwing the following error:

"Attribute close date required error"

 

Web UI flow is also impacted :

 

When navigating to certain saved searches, for example:

Opportunities -> saved search "Open Opportunities where I am on the team"

the users see the same error:

"Attribute close date required error"

 

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.