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Failure on Manage Key Generation page (Doc ID 2548969.1)

Last updated on MAY 31, 2019

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Goal

Error: The key generation submitted previously failed. Review and fix the root cause of failure on the Manage Key Generation page and then resubmit the rebuild job.

Steps:

1. Do a mapping of Mobile Phone with Phone.PhoneNumber

2. Rebuild keys

3. Submitted job's status shows succeeded

4. Key Generation Details: The key generation submitted previously failed. Review and fix the root cause of failure on the Manage Key Generation page and then resubmit the rebuild job.

Solution

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