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When User Logs Out Of IDCS Based Authentication, Then User Gets Logs Out From Microsoft 360 As Well. (Doc ID 2549055.1)

Last updated on NOVEMBER 11, 2019

Applies to:

Identity Cloud Service (IDCS) - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

SSO Service

When user logs out of IDCS based authentication, then user gets logs out from Microsoft 360 as well.

Fusion application is configured with IDCS for SSO.
Now, when users logs out of SSO Solution, they logs out of microsoft 360 as well, which is not the desired case.


ERROR
-----------------------

Single application log out, signs out other application as well


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. End User access FA application and gets redirected to IDCS login console, on choosing Company Sign on

2. IDCS login page has 2 authentication systems -> IDCS login, Azure AD

3. If the Azure AD is chosen as IdP for accessing , redirection happens to Azure AD login screen.
  3.1 When Azure AD is used for authentication, a sign out from FA apps
  results in sign out of the user from Microsoft 360 which is also authenticated against Azure AD

Cause

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In this Document
Symptoms
Cause
Solution


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