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Email Workflow To Send When Fields Are Updated (Doc ID 2549179.1)

Last updated on NOVEMBER 02, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Opportunities

ACTUAL BEHAVIOR
---------------
You are trying to create a workflow that sends an email to record's owner based on a custom object field. It works when you enter email address directly but not when you use the field that is holding email address.

EXPECTED BEHAVIOR
-----------------------
OWF should send the email based on custom object field's email address


Cause

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In this Document
Symptoms
Cause
Solution


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