My Oracle Support Banner

Selection Of Primary Phone And Email Is Random After Records Are Merged (Doc ID 2549733.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Goal

Selection of Primary Phone and Email is Random after records are merged

when we have multiple emails and phones on victim records. Once they are merged, on the master record selection of primary is random? What is the logic?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.