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Fusion Applications - Global Payroll - Output Of Make EFT Payments Process Contains Incorrect Bank Details For An Employee (Doc ID 2549914.1)

Last updated on JUNE 03, 2019

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Global Payroll

ACTUAL BEHAVIOR
---------------
Make EFT Payments has the incorrect bank account for one employee on the BACS output

EXPECTED BEHAVIOR
-----------------------
Make EFT Payments should have the correct bank account pulling through on the BACS output

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigating to view payroll process results to view prepayments results - system shows correct account number for employee for P2
2. Navigating to view payroll process results to view Make EFT Payments results - system shows correct account number for employee for P2
3. BACS Output (that is BACS file and BACS Audit Report) show INCORRECT account number for employee
4. Bank details on payslip match BACS Output (incorrect account)


Cause

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In this Document
Symptoms
Cause
Solution
References


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