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RF Packing List Will Not Print (Doc ID 2550546.1)

Last updated on OCTOBER 29, 2019

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 18 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Printer Setup and Performanc

ACTUAL BEHAVIOR
---------------
Users are no longer able to generate a packing list from the RF. Normally this report is generated via the Print Packing Slip RF screen. The users enters the printer and an OBLPN from the order.

The same report can be generated on the UI from the Order Header (Outbound Orders at HWI) screen as a PDF but fails from the scanner. No error message is displayed on the RF screen. This failure first appeared on 5/6/19.


EXPECTED BEHAVIOR
-----------------------
Expect the Packing slip report to generate from RF

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login in to RF
2. Select RF Menu option - Print Packing Slip
3. Enter printer AAAAA, OBLPN: 123456789
4. Nothing prints.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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