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View Accounting GL Details Not Displayed (Doc ID 2550877.1)

Last updated on OCTOBER 04, 2019

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Other Issues

View accounting details not displayed

ACTUAL BEHAVIOR
----------------------------
After reconciling a payment with the corresponding bank statement line and then posting it to ledger (creating accounting, transfer and posting to GL) status appeared as Final.
However, when users click on expand we cannot see the details expected.

EXPECTED BEHAVIOR
--------------------------------
Users hould be able to see the GL details.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Reconcile a payment with its bank statement line.
2. Post it to ledger (creating accounting, transfer and posting to GL); see that the status appears as Final.
3. Click on "Expand"; see that the details are not shown.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot successfully complete UAT.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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