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The Business Process Log Does Not Display All Data Element Characters & Spaces As Displayed In BP Upper Form (Doc ID 2550917.1)

Last updated on JANUARY 23, 2020

Applies to:

Primavera Unifier Cloud Service - Version 17.12.0.0 to 18.8.8.0 [Release 17.12 to 18.8]
Primavera Unifier - Version 17.12.0.0 to 18.8.8.0 [Release 17.12 to 18.8]
Information in this document applies to any platform.

Symptoms

On Unifier : Version 17.12

When viewing a Business Process (BP) record and the associated BP log page in a specific Project/Shell for which the BP has been enabled, a data element "DE1" is being displayed differently in the BP record upper form versus the BP log view of the same data element. 

DE1 as displayed in the BP log page:                                             "Test Text"       This is not being displayed correct, they extra spaces are being ignored.
DE1 as displayed in the BP record view of the same data element:   "Test     Text".  This is how the DE should be displayed.

EXPECTED BEHAVIOR
-----------------------
The expectation is that DE1 will be displayed with the same data, characters, spacing, etc in all locations.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Log into the Unifier environment.
  2. Navigate to the Project/Shell where the issue has been observed > User Mode > BP upper node > BP node > A list of BP records are displayed.
  3. Find the BP record where the issue has been seen > Open the Record > Note that DE1 is displayed as "Test     Text"
  4. View the BP log page and note how DE1 is being displayed as:   "Test Text"

Cause

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In this Document
Symptoms
Cause
Solution
References


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