Error When Performing Bulk Class Import (Doc ID 2551007.1)

Last updated on JANUARY 23, 2022

Applies to:

Symptoms

On : 11.13.19.04.0 version, Setup and Maintenance

Error when performing bulk class import

An error occurred when performing the steps for a bulk class import.


ERROR
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The format of Import file you choose to upload is not relevant to an offering or functional area selection. Check and select a different import file


STEPS
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The issue can be reproduced at will with the following steps:
1. Setup and Maintenance
2. Navigate to the Product Management offering
3. Highlight the Items Functional Area
4. Highlight the Manage Item Classes Task
5. Select the Actions drop down
6. Select Export to CSV File -> Create New
7. Download the CSV File Package that is created
8. Within the CSV File Package, extract the EGP_ITEM_CLASS.csv file
9. Provide new item class information within the file, ensuring that no reserved or key words are being used.
10. Insert the updated file into the CSV File Package
11. Within the Setup and Maintenance page, Select Actions -> Import from CSV File -> Create New
12. Within the Import Setup Data from CSV File page -> Provide the CSV File Package
13. Submit the process
 

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot perform bulk item class import.

Cause

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