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Error "MklLeadVOForRest. Unable to create criteria" When Testing A Filter On An Import In Eloqua (Doc ID 2551044.1)

Last updated on OCTOBER 29, 2019

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, CX Integration

OSC Integration App - Lead import action

When setting a filter on any field within an Import Action for OSC Sales Lead to Eloqua CDO, they are seeing the following error. They've tested this on many different OSC Lead fields with similar results.


ERROR
Error: failed: [Failed to build ViewCriteria from expression "CreatedBy = 'marketinguser'" using view object MklLeadVOForRest. Unable to create criteria item from node: "CreatedBy".]

Replication Steps:
1. Login into Eloqua
2. Edit an Import
3. Set the filter to CreatedBy = 'your_user'
4. Test the filter


Cause

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In this Document
Symptoms
Cause
Solution
References


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