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Eloqua: Apps: Finding Additional Details on the Canvas App Action error log (Doc ID 2551486.1)

Last updated on APRIL 10, 2023

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.

Symptoms

When Contacts enter an App action step on a Campaign or Program Canvas they become stuck with a Status "Error set by external service". Are there additional details that can be provided to resolve the issue?

Cause

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In this Document
Symptoms
Cause
Solution


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