Empty Payload Is Sent By OSC 'Contact Updated' Business Event
(Doc ID 2551726.1)
Last updated on DECEMBER 22, 2020
Applies to:Oracle Fusion Engagement Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.
On : 11.13.18.05.0 version, Accounts, Contacts, Households
Customer is integrating OSC with Opera using ICS.
ICS is configured to subscribe to "Contact Updated" business events in OSC. Intermittently, when the business event is triggered by OSC, the payload received in ISC is empty.
An "empty payload" event was received in ICS from OSC today
Updated Contact events are not being sent from OSC to Opera when the issue occurs.
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