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CX Mobile: Error Attribute ActivityFunctionCode in ActivityEO is required (Doc ID 2551951.1)

Last updated on NOVEMBER 26, 2019

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, CX Mobile Application

ACTUAL BEHAVIOR
---------------
Activities CX Mobile app

Customer is unable to create an activity successfully in CX mobile app. There is a required field called "ActivityFunctionCode" that is not displayed on the mobile app to be added to the Edit pages. This field was visible prior to 19B. And due to this, we are unable to create Log a Call, Task, Contact Report, Call Report, Call Log in CX mobile app. We are seeing an error each time.

ERROR
-----------------------
Your changes could not be saved. Attribute ActivityFunctionCode in ActivityEO is required.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. CX mobile > Tasks > Create task > Enter all the information and Save > See error

2. In app composer > Mobile app composer > CX mobile > Detail > ActivityFunctionCode (Activity) field is not found

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create any type of activities

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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