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DIPC-C Service Is Not Starting: "Timed out after waiting 60 minutes to start the Compute resources" (Doc ID 2552523.1)

Last updated on JUNE 16, 2022

Applies to:

Data Integration Platform Cloud Classic - Version 17.3.5 and later
Information in this document applies to any platform.

Symptoms

This knowledge article reflects updated product names. Data Integration Platform Cloud (DIPC) was formerly known as Autonomous Data Integration Platform Cloud (ADIPC).
Data Integration Platform Cloud Classic (DIPC Classic or DIPC-C) was formerly known as Data Integration Platform Cloud (DIPC). Please see KM Document 2493395.1 for the full list of recently renamed PaaS services.

While trying to start the Data Integration Platform Cloud Classic (DIPC-C) service, an error like the following may occur:

May 29, 2019 5:01:42 AM UTC Activity Submitted
May 29, 2019 5:01:44 AM UTC Activity Started
May 29, 2019 5:01:44 AM UTC Started operation to [start] node(s) of service [DIPC_INSTANCE_NAME] in identity domain [idcs-<domain>].
May 29, 2019 5:01:44 AM UTC Started operation to [start] the compute resources for the VMs.
Start Service DIPC_INSTANCE_NAME
Data Integration Platform Cloud Service Classic
Failed May 29, 2019 4:01:06 AM UTC
May 29, 2019 5:00:45 AM UTC <user_email_address>
May 29, 2019 4:01:06 AM UTC Activity Submitted
May 29, 2019 4:01:11 AM UTC Activity Started
May 29, 2019 4:01:11 AM UTC Started operation to [start] node(s) of service [DIPC_INSTANCE_NAME] in identity domain [idcs-<domain>].
May 29, 2019 4:01:11 AM UTC Started operation to [start] the compute resources for the VMs.
May 29, 2019 5:00:33 AM UTC Timed out after waiting 60 minutes to start the Compute resources... The orchestration /Compute-<ID>/<user_email_addess>/paas/dics/DIPC_INSTANCE_NAME/wls/vm-1 is in 'error' state since Wed May 29 2019 04:01:49:000 OPlan [launchplan]: re-launching instances: DIPC_INSTANCE_NAME wls 1 Instance [DIPC_INSTANCE_NAME wls 1]: Cannot satisfy the instance, placement and resource requirements....
May 29, 2019 5:00:45 AM UTC The operation to [start] the compute resources for the VMs failed.
May 29, 2019 5:00:45 AM UTC Activity Ended

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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