My Oracle Support Banner

Unable to Access Smart View: " The provider running at Https://<SERVER_NAME>/workspace/SmartViewProviders is not a Shared Services Provider" (Doc ID 2552601.1)

Last updated on JUNE 29, 2020

Applies to:

Oracle Enterprise Planning and Budgeting Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Users are able to access the web portal but we are unable to access Smart View. When trying to access Smart View, the following error message appears:

Connection to Shared Services provider failed
Error message: 'The provider running at https://<SERVER_NAME>/workspace/SmartViewProviders is not a Shared Services provider'

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.